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MENU NAT
AFTER RECEIVING YOUR ORDER
Confirm if it contains:
-
The correct products
-
The total pieces or meters invoiced.
If you detect any problem, send us:
01
02
03
Photo of the
material or packaging
Invoice number and date
reception of the material
Box weight
(if you received less pieces)
"WE RECOMMEND DO NOT RECEIVE YOUR ORDER IF YOU FIND
OPEN PACKAGES OR IN POOR CONDITION"
THE DEADLINE FOR GIVING US NOTICE IT WILL BE 5 WORKING DAYS
Since of the pshycal receipt of your order.
DEFECTS IN PRODUCT
If you find a defect in the product, please contact your sales executive and follow the instructions.
Warranty applicable within the first 120 calendar days.
From the billing date.
IF IT'S ERROR IN BILLING
Report the error and invoice number to your sales executive.
To learn more about our guarantee and return policy
send us an email: nat@natzipp.com
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